Pest control services in Northampton, Daventry, Corby, Kettering, Wellingborough, Towcester, Brackley, Market Harborough and all surrounding areas.
Online Pest Clinic
Online Pest Clinic
Fast, expert pest advice from your mobile phone, wherever you are.
When something is scratching in the loft, moving in the walls or causing unexplained mess, waiting for an appointment can feel stressful. Our Online Consultation gives you quick, professional guidance from a qualified iX5 Pest Control technician all via a live video call.
Whether you want an expert opinion, reassurance, clarity before a site visit, or professional support when considering self-treating a pest problem, we can assess the situation remotely and tell you the likely cause, risks and next steps.
Available in 30-minute or 60-minute appointments.
Why Choose an Online Pest Consultation?
✔ Fast access to expert advice
Get clarity without waiting for an on-site visit.
✔ Live video guidance
Walk through your home or business with a BPCA-qualified technician.
✔ Ideal for noises, droppings, sightings and uncertainty
Perfect for “what am I dealing with?” moments.
✔ Great for landlords, tenants, rural properties or second opinions
Remote assessment removes delays and unnecessary callout costs.
✔ Written summary included
You receive a clear summary of our key findings within three working days.
Online pest clinic consultations are advisory only. If needed, we’ll recommend an in-person visit.
iX5 Pest Control
- 7 Days A Week Service
- Weekend & Evening Appointments
- Domestic & Commercial Pest Control
- Contactless Payment Methods
- Free Initial Survey
Additional Services
What Your Consultation with the Pest Clinic Includes
During the call, our technician will:
- Guide you through key areas of your property
- Help identify likely pests and causes
- Look for entry points, damage, droppings or activity
- Offer recommendations for next steps
- Advise on trap placement or treatment options (if required so you can try self-treating pest activity)
- Provide safety guidance throughout
After the appointment, you’ll receive:
A written summary of key points and recommendations
Emailed within three working days.
How It Works
- Book your appointment
Choose a 30-minute or 60-minute consultation and pay securely online. - Receive your Teams link and preparation instructions
We’ll email everything you need, including your checklist. No app download needed! - Join the consultation on your mobile
Your technician will guide you through relevant areas of your property. - Get expert advice on the spot
We’ll explain what we can see, what it means, and what to do next. - Receive your written summary
A clear breakdown of findings sent within three working days.
When an Online Pest Consultation Is Useful
This service is ideal for:
- Scratching, tapping or movement noises in lofts or walls
- Possible rodent, squirrel, bird or insect activity
- Identifying droppings or nesting material
- Reviewing trap locations
- Landlords/tenants needing impartial guidance
- Situations where access for a technician is delayed
- Properties in rural or hard-to-reach areas
- Second opinions before committing to a treatment plan
- Anyone looking to self-treat a pest problem but just needs a bit of professional advice
What You Need Before the Call
A full preparation guide will be emailed after booking, but in summary you’ll need:
✔ A fully charged mobile phone with camera, microphone and speaker
✔ Strong Wi-Fi or mobile signal throughout your property
✔ A good fully charged / working torch (not one on the same phone you will be using for the consultation!
✔ Safe access to areas such as:
- Loft spaces
- Under kitchen units
- External perimeter
- Outbuildings / sheds
- Drainage chambers
✔ Suitable PPE if entering a loft (FFP3 mask, gloves, bump cap)
✔ Any traps or tools you may wish to discuss
✔ A short summary of what you’ve seen or heard
Please read the full preparation instructions before your appointment.
Important Information
Online consultations provide remote advice only and are not a substitute for an in-person inspection. Recommendations are based solely on what can be seen or described during the call.
We cannot proceed with the appointment if:
- Your phone battery dies
- Your signal is too weak for video
- Your camera, microphone or speaker fails
- You are unable to access required all areas safely
In these circumstances, no refund can be given.
A full copy of our Pest Clinic Terms & Conditions is available here.
Pest Clinic Prices
Consultation Type | Details | Price |
30-Minute Consultation | Quick assessment, ideal for noises, sightings, early advice | £55 plus VAT |
60-Minute Consultation | Full walkthrough including loft, exterior & drains | £95 plus VAT |
Need Help Before Booking?
If you’re unsure whether an online consultation is right for you, contact our team, we’ll guide you to the best option.
Book Your Online Pest Consultation
Speak to a qualified technician and get expert advice fast.
